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- How do I send feedback or report a security issue?
- How do I receive merchant push notifications?
- Why hasn’t my stamp updated?
- How do reports and PDF exports work?
- How do birthday rewards work?
- How does billing work for multiple businesses and outlets?
- Which plan fits my business, and can I add more members?
- How do I manage or cancel my merchant subscription?
- Why is my merchant workspace paused after a payment failure?
- Why does my membership say Store inactive or Programme paused?
- How do I install Kardy on my home screen?
- Do I need separate customer and merchant accounts?
- Does resetting my customer password also change my merchant password?
- Why am I asked to complete my account?
- Why does signup say my account already exists?
- What does Live view show?
- How do I filter reporting dates?
- What are rewards ready and power customers?
- Where can I see my business usage and limits?
- What counts towards MCP usage?
- How is broadcast usage counted?
- Where do I track rewards, claims and referrals?
- How do I create my first loyalty programme?
- How do members join a Kardy programme?
- What is the Kardy universal pass?
- How do Apple Wallet and Google Wallet passes work?
- How does the QR code identify a member?
- How do I add a stamp or redeem a reward?
- Can one programme work across multiple locations?
- What can I see in the merchant workspace?
- Why are some merchant features limited before subscribing?
- How does Growth and Scale pricing work?
- How do I change my programme branding?
- How do I invite employees and choose their roles?
- What happens when a scan is rejected?
Articles
- 5 bakery marketing ideas to bring in customers and reduce waste
- 5 salon client retention ideas beyond constant discounts
- 5 ways to attract more customers to your café
- 5 ways to attract more customers to your restaurant
- 5 ways to get more clients for your barber shop
- Coffee shop loyalty programme ideas: how to choose a reward
- How to get repeat customers: a practical second-visit plan
- How to price loyalty rewards without guessing your margin
- Local SEO checklist for small businesses in Singapore
- Why loyalty belongs in the wallet