How does billing work for multiple businesses and outlets?

You do not need a different email or login for each business or outlet. One account can own a café business with two outlets and a separate salon business with three outlets. Use the organisation menu to create or switch businesses, and Locations to manage the selected business’s outlets. Additional outlet activation is subject to agreed billing and capacity.

Each business has its own subscription, invoices, payment settings, team and member list. Select the correct business before opening Manage billing. Only its Owner can manage billing; paying for one business does not activate another.

Each outlet belongs to exactly one business. Start each new business with one outlet and arrange additional locations after setup. Enforcement of single-outlet setup is pending deployment; do not use additional setup locations to bypass paid activation.

Growth is S$50 per outlet/month. Each eligible new business’s first outlet receives S$25 off its first month, making that month S$25. Another business owned by the same account can qualify separately. Being a Manager or Staff member at someone else’s business does not affect eligibility. Additional outlets, renewals and resubscriptions within the same business do not repeat the offer.

For example, your café and separate salon can each receive the first-outlet offer. A second café outlet does not receive another introductory discount. Scale is Contact us: pricing, capacity and rollout requirements are agreed before activation, not a fixed-price self-service plan.

Each business has one subscription with a paid outlet quantity. Three Growth outlets cost S$150/month on that business’s bill, not three independent subscriptions. When enabled for your business, use Settings → Billing to change paid outlet quantity. Existing fixed-price subscriptions need support-assisted migration; contact Kardy if the control is unavailable.

Increasing paid quantity creates a prorated charge for the rest of the current billing period; extra capacity unlocks after payment confirmation. At renewal, each additional outlet costs S$50/month. To reduce quantity, pause the outlets you no longer need first, then schedule the reduction for the next renewal. Pausing or deleting a location alone does not reduce the bill. Existing history is retained.

Current payment-related restrictions apply at business level, including employee access. Paying for a different business does not restore a paused business. Use Settings → Usage & limits for the actual configured allowances; creating outlets does not automatically multiply them.