Do I need separate customer and merchant accounts?
No. Use one Kardy email and password. Your personal memberships and business workspace are separate parts of that account.
Use getkardy.com for your personal wallet, memberships and rewards. Use merchants.getkardy.com to set up or manage a business. You may need to sign in separately on each site, but you use the same account details.
Creating an account on the consumer site does not create a business or start a merchant subscription. On the merchant portal, Set up your business lets you create a new account or sign in with an existing one. The business is created only when you complete and submit its setup form.
Already a customer? Sign in on the merchant portal with your existing email and password. If you have no workspace, you can set up a business. If you already own or belong to a workspace, you can open it. Joining a shop as a customer never gives you permission to manage that shop.
Personal name and contact details belong to your shared account. Business details, team permissions and billing belong to the individual workspace. Stamps and rewards stay with the customer memberships you joined; setting up a business does not move or combine them.
| You | Start here | What happens next |
|---|---|---|
| New to Kardy; want rewards | Create an account at getkardy.com | Complete personal details, then use your wallet. No business is created. |
| New to Kardy; run a business | Set up your business at merchants.getkardy.com | Create your login, then complete and submit business setup. |
| Already a customer; run a business | Sign in on the merchant portal | Keep your existing account and complete business setup. |
| Already have workspace access | Sign in on the merchant portal | Open your workspace. No new account is needed. |
For more detail, read our guide to accounts and access.
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